Professional Photography Solutions

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Privacy Policy

Data Collection and Usage

TrustyLensPro collects personal information including name, phone number, and email address solely for the purpose of providing photography equipment services and customer support.

Information We Collect

• Contact information (name, phone, email)
• Service preferences and equipment needs
• Technical support interactions
• Website usage analytics

How We Use Your Information

• Process equipment rental and repair requests
• Provide customer support and technical assistance
• Send service updates and equipment availability notifications
• Improve our services based on customer feedback

Data Protection and Rights

Under GDPR, you have the right to access, rectify, delete, or port your personal data. You may also object to processing or request restriction of processing. Contact us at [email protected] to exercise these rights.

Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. Customer data is typically retained for 3 years after last interaction.

Contact Information

For privacy-related inquiries, contact us at: [email protected] or +1 (415) 555-0187

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Terms of Service

Service Agreement

By using TrustyLensPro services, you agree to these terms and conditions. Our services include equipment rental, repair, consultation, and training.

Equipment Rental Terms

• Rental equipment must be returned in original condition
• Customer is responsible for equipment damage or loss
• Security deposit required for all rentals
• Late returns subject to additional daily charges

Repair Service Terms

• 6-month warranty on all repair services
• Diagnostic fee applies to all repair assessments
• Customer approval required before repair work begins
• Genuine parts used when available

Liability and Insurance

TrustyLensPro maintains comprehensive liability insurance. Customers are responsible for equipment care during rental periods. Additional insurance options available.

Payment and Cancellation

Payment due upon service completion. Cancellations accepted up to 24 hours before scheduled service. Cancellation fees may apply.

Dispute Resolution

Any disputes will be resolved through arbitration in San Francisco, CA. These terms are governed by California state law.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide personalized content.

Types of Cookies We Use

Essential Cookies

Required for website functionality, including user preferences, shopping cart, and security features.

Analytics Cookies

Help us understand how visitors use our website to improve user experience and service quality.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Cookie Management

You can control cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We use Google Analytics and other third-party services that may set cookies. These services have their own privacy policies.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

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DMCA Policy

Copyright Respect

TrustyLensPro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe your copyrighted work has been used without permission, please provide:

• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authorization to act on behalf of copyright owner
• Electronic or physical signature of copyright owner or authorized representative

DMCA Notice Contact

Send DMCA notices to:
Email: [email protected]
Address: 2847 Mission Street, San Francisco, CA 94110
Phone: +1 (415) 555-0187

Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification following DMCA procedures.

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in accordance with DMCA requirements.